In 2025, the SASSA SRD R370 grant continues to offer critical financial relief to millions of unemployed South Africans. With the country still facing high unemployment, inflation, and rising living costs, this grant helps cover the basics—like food and transport—for those who need it most. But what happens if your application gets declined?
Don’t worry—you have the right to appeal. And if that doesn’t work, there’s still a re-appeal option. This article breaks everything down for you—from why applications get rejected, to how you can lodge an appeal, and what steps to take if your appeal also fails.
Grant
The SRD grant was first introduced during the pandemic, but by 2025, it has become a vital part of South Africa’s social support system. The grant now stands at R370 per month, a small increase from the previous R350 to help with rising living expenses.
To qualify, applicants must:
- Be South African citizens or permanent residents
- Be between 18 and 59 years old
- Be unemployed
- Have a monthly income below R624
- Not receive any other social grant or UIF
With the national unemployment rate hovering at 32.1%, the SRD grant is a lifeline for many.
Reasons
So, why do so many applications get rejected? Here are some of the most common reasons:
- ID verification failed: Your ID details don’t match Home Affairs records.
- Alternative income: SASSA found income in your bank account.
- UIF registered: You’re listed in the UIF system, even if you’re not receiving funds.
- Receiving another grant: You can’t get both the SRD grant and other SASSA grants.
- Incomplete information: Small errors in your form can lead to automatic rejection.
Knowing why you were declined helps you fix the issue during your appeal.
Appeal
Ready to appeal? Here’s how you do it step by step.
Step 1
Go to: https://srd.sassa.gov.za/appeals
Step 2
Input your ID number and the same phone number you used when applying.
Step 3
Click “Send PIN” and enter the one-time code sent to your phone.
Step 4
You must appeal for each rejected month separately.
Step 5
Choose a valid reason for appeal and upload proof like:
- Bank statements
- UIF non-payment confirmation
- Affidavits
- Proof of job loss
Step 6
Submit your appeal and keep your reference number safe. Use it to track progress online.
WhatNext
Once submitted, your case goes to the Independent Tribunal for Social Assistance Appeals (ITSAA).
- Processing time: 60 to 90 days
- Updates: You’ll get SMS alerts
- Back pay: You’ll be paid for all approved past months
If they rule in your favor, SASSA will process your payment. If not, there’s still hope.
Reappeal
If your appeal fails and you still believe you were unfairly declined, you can escalate your case to the High Court.
- Timeline: File within 180 days
- When to re-appeal: If your data was mishandled, or UIF/grant info was outdated
- Help available: Contact Legal Aid South Africa or a legal NGO for assistance
Though more complex, re-appealing can be worth it if you have a strong case.
Tips
Want to improve your chances? Try these practical tips:
- Use the same phone number for all SASSA communications.
- Check your ID details for accuracy.
- Avoid large deposits into your account during the appeal process.
- Upload clear documents—blurry or unreadable files will be rejected.
- Appeal on time—within 90 days of your decline notification.
- Stay updated monthly, because SASSA re-evaluates eligibility every month.
The appeal process might seem frustrating, but it’s your legal right—and many get approved with just a little patience and the right paperwork.
FAQs
How long do I have to appeal SASSA decline?
You have 90 days from the date of your rejection to appeal.
Can I appeal for more than one month?
Yes, you must appeal for each declined month separately.
Where do I check my appeal status?
Visit srd.sassa.gov.za/appeals and use your reference number.
What if my appeal fails again?
You can re-appeal to the High Court within 180 days.
What documents help with my appeal?
Bank statements, UIF letters, affidavits, and job loss proof help.
